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11. How To Use Questions
    • What Is the Difference Between "Direct Dial" and "Callback Dial" calling?

      Direct Dial calling allows the caller to enter the international  call prefix, country calling code and telephone number and then be directly connected to the person they are calling. This is how you dial when using your regular mobile service. Direct Dial Calling is standard on the OneSimCard Europe & More, OneSimCard Universal and eSIM.

      Callback calling also allows the caller to enter the international  call prefix, country calling code and telephone number. After the called number is entered, the user immediately receives an incoming call connecting the user to person called. Callback is very simple to use and allows for low cost calling on the OneSimCard Plus and OneSimCard Expedition (formerly Data & Roam). Callback does not increase the connection time. It is the same as with Direct Dial.

12. Troubleshooting Questions
    • Does iPhone Hotspot work with OneSimCard?

      Yes. All unlocked iPhones' Hotspot feature works with OneSimCard SIM.

       
      There are a few settings to make sure for this to function properly on your iPhone:
      1. Settings - Cellular - Cellular Data - ON
      2. Settings - Cellular - Data Roaming - ON
      3. Settings - Cellular - Cellular Data Network - Cellular Data - APN = APN will be set automatically
      4. Settings - Wi-Fi - ON
      5. Settings - Personal Hotspot - ON. 
      After turning the Hotspot on, you should stay on the Personal Hotspot screen of your iPhone for SSID of your phone to show up on other Wi-Fi devices, so you can get connected. After you connected to the Hotspot, you can leave the screen. Alternatively, you can always use Bluetooth or USB connection to provide the internet access from your OneSimCard iPhone Hotspot to your other devices.
13. OneSim VoIP
    • Can I call using OneSim VoIP from countries where OneSimCard does not offer roaming coverage?

      Yes. You can call from absolutely anywhere as long as you have a good Wi-Fi connection.
14. OneSim VoIP
    • Can I use OneSim VoIP over the Internet Data offered by OneSimCard SIM? Will it save me anything?

      In countries where the cost of using mobile Internet Data is below 20 c/MB, the cost of using SIM VoIP over the data is comparable or less than the actual calling rate from the country.

      As a rule of thumb, the SIM VoIP will use 1MB /Min of talk time. So, if the cost of Data in the country is 10 c/MB, then 1 minute SIM VoIP call will cost you 12 cents /minute. You need to have a 3G connection in order for SIM VoIP to work this way. 

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